Noosa Ferry COVID-19 Management Plan

(Updated 13th Dec, 2021)

 

Noosa Ferry is committed to ensuring the health and safety of all our customers and staff when cruising with us.

In accordance with the Queensland Government public health directive, as of 17 December 2021, for businesses offering a Tourism Experience in Queensland, it is a requirement that all customers 16 years and older be fully vaccinated with an approved COVID-19 vaccine in order to travel with us.

As such, proof of your vaccination status must be shown either at the time of purchasing a ticket or prior to boarding the vessel. Proof of vaccination can be shown by linking your digital vaccination certificate to the Check-In Qld App.  Alternatively, you can also show your vaccination certificate via the Medicare app or a printed copy, or your immunisation history statement.

Customers who have booked a cruise with us but are unable to provide proof of vaccination will be declined travel and cancellation charges may apply.

Thank you for helping us follow the operational guidelines we must adhere to, and please don’t hesitate to contact us should you have any questions.

 

Our Safety Measures

The Noosa Ferry operation has a COVID Safe Plan to minimise the potential risks so you can enjoy your experience with us on the Noosa River. An overview of the measure and additional precautions we have in place includes the following.

 

Check-In Qld App

We are using the Check-in Qld app across our vessels and at our ticket selling agents.  It’s quick and easy to use and we ask you to check-in prior to travel.

 

Physical Distancing

This can be difficult on vessels our size and to assist in the process of physical distancing we have installed signage on the seats of all vessels to highlight distances between passengers.  We have increased the number of services we’re operating each day to assist in providing more options for our customers. If social distancing is not possible we encourage guests to wear a mask.

 

Our Crew

Rest assured; our crew have rolled up their sleeves to assist keeping our community safe. Every crew member you interact with on the day is complying with all Queensland Government Guidelines. You may see some of our skippers are choosing to wear masks when loading the vessel as an extra precaution for their own comfort.

 

Hygiene

We have increased our cleaning protocol and wipe down high use areas of the vessel at the commencement of each ferry run throughout the day.  We also ask each guest to use hand sanitiser upon boarding the vessel.

 

More Information

If you require more information or detail regarding what Noosa Ferry & Cruise Company is doing to ensure the health and safety of its passengers and staff, please email us: info@noosaferry.com.